FAQ
Frequently asked questions
Billing
Receipts are emailed after purchase. First check your Spam / Promotions folder. If you still can't find it, contact support and include your name, email used for purchase, and (if available) the order reference shown on the Dashboard; we can resend the receipt for you.
Billing
We accept major credit and debit cards processed securely via Stripe. After purchase you'll receive an emailed receipt — check your spam/promotions folder if you don't see it. If a receipt is missing, contact support with your order reference or the email used for purchase and we can resend it.
Billing
We review refund requests on a case-by-case basis. If you believe your purchase qualifies for a refund, contact support with your order reference and the email used for purchase and we'll review the request. Approved refunds are issued back to the original payment method via Stripe; please allow a few business days for the credit to appear with your bank. If you have questions about eligibility or timing, include your order reference in your message so we can respond faster.
Contact
Yes — you can text or call +1 978 522 6530 for quick questions. Messages may be answered immediately if available; standard message and data rates may apply. By messaging you agree to receive texts from Archieboy Holdings, LLC. To opt out reply "STOP". Reply "HELP" for assistance. Phone contact is limited and may not include voicemail; if you need a detailed response please use the Contact form and include your project ID if applicable.
Export
When your manuscript is assembled you can download it from the Outline Review or Export pages as a DOCX (Word) file or as a plain text / Markdown file. DOCX exports provide the assembled text ready for editing, but complex layout or embedded images may not import perfectly — you'll often need to reinsert or adjust advanced formatting after download. If you run into problems with a specific export, please contact support and include your project ID so we can assist.
Export
We extract and assemble the text from your uploaded files into a single manuscript. While DOCX exports include the assembled text, complex page layout, advanced formatting, and embedded images may not always be preserved perfectly. If your project relies on specific formatting or images, plan to reinsert or reformat those elements after download, or contact support with your project ID for help preserving particular assets.
General
Yes — when requesting a revision you can attach revision reference files (notes, edited excerpts, a new document with corrections, etc.). These files are used alongside your revision instructions and your existing source material to guide the rebuild. Upload them on the Outline Review page before submitting your revision request.
General
We post short site updates in the "Latest Updates" panel in the site footer and publish longer posts on our Blog. Check the footer (bottom of any page) for quick bullet updates or visit the Blog for full posts.
General
Yes — every time your book is built or revised, a numbered snapshot is automatically saved (REV0, REV1, etc.). On the Outline Review page you can see the revision history and download any past version as a DOCX file. REV0 is your original uploaded source text as a baseline.
General
Yes. On your project detail page you can update the title, author name, book type, editing level, and other preferences. Two buttons let you choose what happens next: Save Details keeps the existing manuscript unchanged, while Save & Regenerate re-runs the AI pipeline with the new settings. The previous version is always preserved as a revision snapshot you can download at any time.
General
Yes — you can delete individual source files from the Upload page. However, if your book has already been built (an outline or manuscript exists), you cannot delete the last remaining source file, because doing so would leave the project without any source material. If you need to start fresh with different content, create a new project.
General
Our full Terms and Conditions are at conceptsofabook.com/terms (also linked from the site footer). They cover your rights to upload source material, how we store and protect your files, what the AI does and does not do, pricing and the refund policy, and who owns the generated manuscript. When you create a project you'll be asked to confirm you have the necessary rights to your uploaded material.
General
When you are logged in, the Buy buttons start disabled until you check the agreement box confirming you have read and accept the Concepts of a Book Terms and the Archieboy Master Terms. Checking that box activates the buttons so you can proceed to checkout. If you are not logged in, clicking Buy takes you to the registration page instead.
General
Editing Level controls how much the AI smooths and connects your source material: Verbatim reproduces your source text as written, fixing only spelling and grammar errors — no new sentences, transitions, or prose added (recommended for memoirs and authors who want their exact words); None organizes chapters with no edits; Light fixes obvious gaps and awkward transitions; Moderate smooths flow and fills in missing connective tissue; As Needed lets the AI judge each section individually. Regardless of this setting, your quotes, scripture, and personal testimonies are never reworded.
General
After your book is built or revised, the Outline Review page shows a "Last Revision Summary" that lists each of your custom instructions with a status — Done, Partial, or Needs Attention — plus a brief note on what was done. Use this as a guide when crafting your next revision request: if an instruction shows as Partial or Needs Attention, you can submit a new revision focused specifically on that item.
General
The AI typically builds 9–12 chapters from your source material, unless your content or instructions clearly point to a different structure. You can influence the chapter count by describing the book structure you want in your project notes or revision instructions.
General
When enabled, the AI writes short transitional passages between sections and chapters to improve flow — bridging ideas where your source material jumps from one topic to another. Turning it off tells the AI to sequence your material without adding any new connective text.
General
Book Type tells the AI the genre and intended structure of your project — options include Memoir, Autobiography, Biography, Self-help / personal growth, Business / leadership, Thought leadership, Inspirational / motivational, Christian / faith-based, Sermons / devotional, Health / wellness, Relationships / family, Parenting, Education / teaching, Psychology / mindset, and Other. This context shapes how chapters are organized and how your source material is framed. If you are unsure, pick the closest match or choose "Other" and add any clarifying guidance in the Exclusions / Special Instructions field.
General
Yes. The "Exclusions or special instructions" field (available when creating or editing a project) lets you direct the AI: for example, which passages must stay verbatim, topics to exclude, a preferred tone, or structural preferences. These instructions are applied during every build and rebuild. You can also add chapter-level or whole-book guidance in a revision request after your first manuscript is ready.
General
The Learn section (accessible from the site navigation or directly at /learn/) contains step-by-step how-to articles covering everything from preparing your files and setting up your first project to making the most of revisions and downloading your manuscript. Articles are updated as we improve the platform — it's a good first stop if you have a question about a specific feature.
General
Yes — we have an affiliate program through the Archieboy Holdings network. Visit the Affiliates link in the site navigation for details on earning a commission by referring new customers. If you have received an affiliate coupon code, enter it at checkout to receive a discount before completing your purchase.
General
No — the build runs entirely on our servers and continues whether or not you keep the browser open. You can close the tab, navigate away, or come back later; when you return to your project's Outline Review page the completed manuscript will be waiting. The live progress display only updates while the page is open, but the build itself is unaffected.
General
The Resources section in the site navigation includes free guides on book outlining, writing software comparisons, and manuscript formatting — along with step-by-step how-to articles in the Learn section. These are designed to help you prepare your material and understand the process before (or alongside) using the platform.
General
Download the Word document first and skim it to confirm the structure and content match what you had in mind. If something needs adjustment, go back to your project settings, update your preferences or instructions, and rebuild — the previous version is always saved as a revision snapshot. Once the structure feels right, get the manuscript professionally edited before moving on to formatting and cover design.
General
Upload any existing writing in your own voice — sermons, journal entries, blog posts, lecture notes, transcripts of talks or interviews, essays, devotionals, or personal notes. The more content you provide, the more the AI has to work with when assembling your chapters. You do not need polished or edited writing; rough drafts, bullet lists, and conversational transcripts all work well.
General
The Outline Review page is the main hub for your project once your book is being built. From here you can watch the live build progress, download your completed manuscript as a Word document or plain text file, submit revision requests (with or without reference files), and browse your full revision history with individual download links for every saved version. It is also where the Last Revision Summary appears after each build.
General
Visit conceptsofabook.com/stacksocial to redeem your StackSocial promotional code. Enter your code on that page and it will be applied to your account, adding one book project slot at the promotional price. If you run into any trouble redeeming your code, contact support with the code and the email address you used so we can assist.
General
Yes — every saved version is labeled sequentially (REV0, REV1, REV2, etc.) and you can refer to them directly in your revision notes. For example: "Bring back the longer anecdote from REV1 that was in the second chapter." REV0 is always the initial build from your original source files. All saved versions remain available to download individually from the Revision History section on the Outline Review page.
General
The process has three steps: (1) Create a project — enter your working title, author name, book type, editing level, transitions preference, and any special instructions; (2) Upload files — drag and drop your source documents (DOCX, PDF, TXT, etc.) on the Upload page; (3) Process — click Next to run the AI pipeline, which extracts text, builds an outline, writes chapters, and assembles your manuscript. Once the build completes you land on the Outline Review page where you can download your manuscript or request revisions.
General
Yes — we send a small number of helpful messages at key moments: when you have an unused slot, have not uploaded your files yet, after your manuscript is completed, or occasionally to invite you to share your experience. These are designed to be useful, not frequent. Every email includes an unsubscribe link. We do not share your email address with third parties.
Getting Started
Create an account, buy the package with the number of project slots you need, then click "New Project" on your Dashboard. The creation form gathers your working title, author name, book type, editing preferences (editing level and transitions), and any special instructions all in one step — no separate setup wizard needed. Each project consumes one slot; your Dashboard shows how many slots you have available and offers a link to buy more if you run out.
Pricing
No. Packages are one-time purchases based on book project slots — this is not recurring billing. Purchased slots grant lifetime access to create the number of projects included in your package.
Pricing
Slots are one-time purchases that grant lifetime access to create that many book projects. Each project consumes one slot; when you buy a package the additional slots are added to your account total (visible on the Dashboard). Slots are not recurring — they remain available for your use indefinitely.
Pricing
Slots are tied to the account that purchased them. If you need to transfer, share, or adjust slots for a team or organization, please contact support with details of your request (purchase reference and target account) and we will review available options.
Privacy
We store uploaded files in secure cloud storage while we process your project. Files are accessed only by our system and authorized team members as needed to support your project. If you'd like files removed, contact support with your project ID and we'll assist.
Process
The full build — text extraction, outline, chapter writing, and manuscript assembly — usually completes in under 10 minutes, but very large projects with many files may take a bit longer. The Outline Review page updates automatically with the current step; if a run stalls or fails, follow the on-page guidance to rebuild, or contact support with your project ID and any affected file names.
Product
No. Concepts of a Book organizes and assembles manuscripts from the source material you provide (sermons, journals, transcripts, notes, etc.). We do not ghostwrite or generate books from nothing; our tools preserve your voice while helping fill structural gaps.
Product
No — we preserve quotations, scripture, and personal testimonies. Our service focuses on organizing and structuring the material you provide; edits are limited to organization, clarity, and optional revision actions you request, while preserving your original voice and sensitive passages.
Service
Yes — revision requests are included with your purchase. From the Outline Review page, type your revision instructions in the freeform notes box (for example: "tighten the whole manuscript" or "bring back the story from REV1 in chapter two"). You can also attach reference files to guide the rebuild. Submit the request and the revised manuscript will appear on the same page when complete; you can submit additional requests for further changes.
Support
We use a lightweight security check on the Contact form (Cloudflare Turnstile) to reduce spam and protect responses. You may be asked to complete a brief verification when submitting a message; this helps ensure your message reaches our team reliably. If verification fails, try clearing your browser cache, using a different browser or device, or enabling cookies; if problems continue, contact us via text/phone or email with your details and Project ID and we'll help.
Support
Use the Contact page to send us a message (you may see a quick verification when submitting). Include your name, the email you used, and any relevant details such as your project ID and file name(s) so we can help faster. For billing or receipt issues, include the order reference shown on your Dashboard or the email used for purchase.
Support
We usually respond to Contact form messages within a few hours. For billing or complex technical issues (file extraction, large projects), please allow up to a couple of business days while we investigate — including time to collect logs and reproduce the issue if needed. Including your project ID and any relevant file names in your message speeds up our response.
Support
If the Contact form won't submit, try clearing your browser cache or using a different browser or device, and make sure JavaScript and cookies are enabled. If that doesn't help, you can text or call +1 978 522 6530 or email hello@conceptsofabook.com with your name, email, and a brief note (include your Project ID and any file names if relevant) so we can assist directly.
Uploads
Supported formats: DOCX, DOC, PDF, TXT, MD / Markdown (.md and .markdown), and RTF. Individual files are limited to 50 MB. Apple Pages (.pages) files are supported with best-effort extraction — for most reliable results, export Pages documents to DOCX or TXT before uploading. Files begin uploading automatically when you drop or select them on the Upload page; our backend extracts text from these formats to build your outline and manuscript. If extraction fails, try converting the file to DOCX or TXT and re-uploading, or contact support with your Project ID and the file name so we can assist. Legacy .doc files are attempted with fallback extractors, but converting to modern DOCX often improves results.
Uploads
Each file upload is limited to 50 MB. If a file fails during upload or extraction, try exporting it to DOCX or TXT and re-uploading, or contact support with your project ID and the file name.
Uploads
There isn't a fixed limit on the number of source files you can attach to a single project — you can upload as many files as you need. Note that each individual file is limited to 50 MB; if a file fails during upload or extraction try converting it to DOCX or TXT and re-uploading, or contact support with your project ID and the file name so we can help.
Uploads
If extraction fails we try safe fallbacks automatically, but you may see an error or a stalled outline build. First, try converting the file to DOCX or plain TXT and re-uploading (this fixes most issues). If the problem persists, contact support with your Project ID and the file name(s) so we can inspect logs and assist — include any error messages you saw on the Outline page.
Uploads
For the cleanest results: prefer modern DOCX or plain TXT files, remove unnecessary images or heavy formatting before upload, split very large documents into smaller files, and avoid password-protected files. If you have legacy .DOC files, convert them to DOCX when possible. These steps reduce extraction errors and speed up processing.
